Breef Glossary

Welcome to the Breef Glossary — all the *lingo* you need to plan your roadmap. We know, in the marketing world, it feels like there's a new term being thrown around everyday. We've got you!
Know all the lingo? Consider the glossary your checklist.
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Cookie Inflation

The rise of CPMs as a result of Google's cookie phase-out.

Copywriting

If done right, it’s unforgettable. A goal-driven way of using smart + persuasive text to sell products. Using a carefully thought-out voice + tone, good copywriting can compel readers to take a specific action to drive conversion.

Cord-Cutting

The shift from consuming traditional cable TV to streaming. Those who make this shift are referred to as "Cord-Cutters" — most brands are shifting ad spend along with them.

Cost Per Acquisition (CPA)

The cost of acquiring a new customer or lead.

Cost Per Click (CPC)

The amount an advertiser pays for each click on their ad.

Creative Agency

A creative agency focuses on design, rather than marketing strategy, within the advertising and marketing world. A creative agency is likely to be tasked with creating or updating logos and responsible for a brand's visual cohesion.

Creative Direction

Bringing a vision to life. An area of brand development that determines the overall creative vision of a business or project. Through art, design + strategy, that creative vision manifests in logos, advertising campaigns, marketing materials, etc. Our dream job.

Customer Context

A deep, data-driven understanding of a customer at any given point of the customer journey. Integral to giving marketers the ability to deliver the right message(s), at the right time.

Customer Relationship Management (CRM)

Tools and strategies for managing customer data.

Customer Retention

Efforts to keep customers and encourage repeat business.

Customer Segment

A group of customers who share similar characteristics and needs. Identifying and understanding segments can help specify marketing and product offerings, upping customer satisfaction and revenue. Everyone is part of one!

DSP

Short for 'demand side platform' — a software that allows advertisers to buy and sell ad impressions with the help of automation.

Data Analytics

Not sexy, but needed. The analysis of raw and diverse data to gain meaningful insights in the form of trends, patterns + relationships.

Daypart

The act of separating a day into segments for the purpose of scheduling commercials or ads at appropriate times throughout the day. Most often used in TV advertising.

Digital Agency

A digital agency focuses more on strategy and technical development than the creative aspects of marketing. A full-service digital agency will also likely provide web design, eCommerce, etc.

Digital Marketing

Marketing efforts using digital channels like email, websites, and social media.

Digital Maturity

An organization's ability to quickly respond or react to opportunities in the market based on ever-shifting technology. The goal is to create value for consumers through new tech fast enough to have an advantage over competitors. (The rise of AI comes to mind!)

Direct Marketing

Marketing efforts aimed directly at specific consumers.

Display Advertising

Visual ads displayed on websites, apps, or social media.

Drip Campaign

Automated marketing messages sent over time.

Duopoly

Refers to two brands who dominate the market in a certain space, for example, Meta and X or Coca-Cola and Pepsi.

Dwell Time

The amount of time a user spends on a particular piece of content — high dwell time = more engaged users.

Earned Media

Any publicity or brand exposure that a brand did not pay for or create themselves.

Edutainment

Content intended to both entertain and educate — many revered CeraVe's recent Super Bowl campaign with Michael Cera as an incredibly well-executed piece of edutainment.

Paid Media

Advertising that businesses pay for to promote their content or products.

Paid Search + Display

Pay to play’ with Google? Kinda. But really, it’s intent-driven digital marketing strategies that allow advertisers to pay to place a targeted ad at the top of a specific search results page.

Paid Social

Show me the money, honey!’ A form of digital advertising that relies on social platforms and advanced targeting to reach custom audiences, expanding the reach of a brand and its core offering.

Pay-per-click (PPC)

A digital advertising model where advertisers pay each time a user clicks on their ad.

Persona

A fictional character that represents the characteristics of your larger target demographic — incredibly helpful in identifying your audience's wants and needs.

Personalization

Personalization, also called retargeting, tracks a user's internet-browsing behavior to deliver customized advertising. Cookies, for example, collect user information on websites which can be used to deliver ads to users after they leave a company's website.

Photography

Smile! Created in-house or retrieved from a stock site, photography is strategically used to curate a specific look and feel that helps ensure branding is defined + distinct.

Podcast Advertising

An audio-first channel that can reach niche audiences and increase brand awareness. As modern "talk radio," podcasts serve content about specific topics + subjects to high-intent listeners.