Breef Glossary

Welcome to the Breef Glossary — all the *lingo* you need to plan your roadmap. We know, in the marketing world, it feels like there's a new term being thrown around everyday. We've got you!
Know all the lingo? Consider the glossary your checklist.
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Cookie Inflation

The rise of CPMs as a result of Google's cookie phase-out.

Copywriting

If done right, it’s unforgettable. A goal-driven way of using smart + persuasive text to sell products. Using a carefully thought-out voice + tone, good copywriting can compel readers to take a specific action to drive conversion.

Cord-Cutting

The shift from consuming traditional cable TV to streaming. Those who make this shift are referred to as "Cord-Cutters" — most brands are shifting ad spend along with them.

Cost Per Acquisition (CPA)

The cost of acquiring a new customer or lead.

Cost Per Click (CPC)

The amount an advertiser pays for each click on their ad.

Creative Agency

A creative agency focuses on design, rather than marketing strategy, within the advertising and marketing world. A creative agency is likely to be tasked with creating or updating logos and responsible for a brand's visual cohesion.

Creative Direction

Bringing a vision to life. An area of brand development that determines the overall creative vision of a business or project. Through art, design + strategy, that creative vision manifests in logos, advertising campaigns, marketing materials, etc. Our dream job.

Customer Context

A deep, data-driven understanding of a customer at any given point of the customer journey. Integral to giving marketers the ability to deliver the right message(s), at the right time.

Customer Relationship Management (CRM)

Tools and strategies for managing customer data.

Customer Retention

Efforts to keep customers and encourage repeat business.

Customer Segment

A group of customers who share similar characteristics and needs. Identifying and understanding segments can help specify marketing and product offerings, upping customer satisfaction and revenue. Everyone is part of one!

DSP

Short for 'demand side platform' — a software that allows advertisers to buy and sell ad impressions with the help of automation.

Data Analytics

Not sexy, but needed. The analysis of raw and diverse data to gain meaningful insights in the form of trends, patterns + relationships.

Daypart

The act of separating a day into segments for the purpose of scheduling commercials or ads at appropriate times throughout the day. Most often used in TV advertising.

Digital Agency

A digital agency focuses more on strategy and technical development than the creative aspects of marketing. A full-service digital agency will also likely provide web design, eCommerce, etc.

Digital Marketing

Marketing efforts using digital channels like email, websites, and social media.

Digital Maturity

An organization's ability to quickly respond or react to opportunities in the market based on ever-shifting technology. The goal is to create value for consumers through new tech fast enough to have an advantage over competitors. (The rise of AI comes to mind!)

Direct Marketing

Marketing efforts aimed directly at specific consumers.

Display Advertising

Visual ads displayed on websites, apps, or social media.

Drip Campaign

Automated marketing messages sent over time.

Duopoly

Refers to two brands who dominate the market in a certain space, for example, Meta and X or Coca-Cola and Pepsi.

Dwell Time

The amount of time a user spends on a particular piece of content — high dwell time = more engaged users.

Earned Media

Any publicity or brand exposure that a brand did not pay for or create themselves.

Edutainment

Content intended to both entertain and educate — many revered CeraVe's recent Super Bowl campaign with Michael Cera as an incredibly well-executed piece of edutainment.

AR

Augmented reality! AR is tech that superimposes computer-generated images or video onto a user’s real-world view. We’re seeing this pop up everywhere from larger than life handbags to a series of new Snapchat lenses celebrating beauty brands.

Abandoned Cart

When a potential customer adds items to their online shopping cart but leaves the site without completing the purchase.

Activation

An activation is a marketing event or campaign that is designed to get consumers to interact with a brand and thus build loyalty.

Ad Blocker

An ad blocker is software designed to filter or remove ads — pop-ups, for example — from online content. Users add such programs to their web browsers. Ad blockers work by recognizing ad server tags.

Ad Exchange

An ad exchange is a marketplace for automated buying and selling of ad inventory. Advertisers can connect to ad exchanges via demand-side platforms, target audiences and bid on space. Publishers tend to utilize supply-side platforms.

Ad Extensions

Additional information or links provided alongside a text ad to improve visibility and performance.

Addressability

The ability to use media to target and connect with specific individuals — as opposed to a large group of users. Why is it important? Addressability gives marketers the ability to customize communications to individuals to meet their needs.

Adsense

Google’s program that allows website owners to monetize their content by displaying targeted ads.